Privacy Policy for SMS Consent Communication at Superior Landscape & Irrigation

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1. Introduction Superior Landscape & Irrigation values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data, particularly concerning SMS consent communications.

2. Types of Information Collected We may collect the following personal information during the SMS consent process:

• Names

• Phone numbers

• Email addresses (if applicable)

• Appointment preferences or other relevant account information

3. How Information is Collected Customer data is collected through:

• Verbal consent provided during interactions with our team

• Online forms completed on our website (www.superiortc.com)

• Physical forms submitted in person to our staff

4. Purpose of Data Collection The personal information collected is used for:

• Sending appointment reminders

• Providing follow-up communications

• Sending billing notifications

• Sharing exclusive promotions or special offers (if applicable)

5. Data Security Measures We take the following steps to secure your data:

• Encrypting data during transmission and storage

• Limiting access to personal information to authorized personnel only

• Regularly updating and auditing our security protocols

6. Data Sharing SMS consent information and phone numbers collected for SMS purposes will not be shared or sold to any third parties or affiliates for marketing purposes.

7. User Rights You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you

• Update: Request corrections to any inaccurate or outdated information

• Delete: Request the removal of your data from our systems, subject to legal or regulatory requirements

To exercise these rights, please contact us using the details provided below.

8. Contact Information For questions or concerns about this privacy policy or your personal information, contact us:

• Website: www.superiortc.com

• Email: [Insert contact email here]

• Phone: [Insert contact phone number here]

9. SMS Consent By consenting to receive text messages from Superior Landscape & Irrigation, you acknowledge and agree to the following:

• Message frequency may vary, with up to two SMS messages per week for appointment reminders, account notifications, or promotional updates.

• Standard messaging and data rates may apply based on your mobile carrier’s pricing plan. Charges may vary for domestic or international messages.

• SMS consent and phone numbers collected for SMS purposes will not be shared or sold to any third parties or affiliates for marketing purposes.

How to Opt-In: You can opt-in to receive SMS updates by:

• Providing verbal consent during a conversation with our team

• Completing an online form at www.superiortc.com

• Submitting a physical form provided by our staff

How to Opt-Out: You can unsubscribe from SMS messages at any time by replying “STOP” to any message you receive. Alternatively, you may contact us directly to request removal from our messaging list.

Getting Help: If you encounter any issues or have questions, reply with the keyword “HELP” or visit our website at www.superiortc.com for support.

Additional Option: If you prefer not to receive SMS communications, leave the SMS consent box unchecked on our forms.

Standard Disclosures:

• Standard messaging and data rates apply.

• To unsubscribe, text “STOP” at any time.

• For assistance, text “HELP” or use the Contact form on our website.

• Message frequency varies depending on the type of updates you’ve opted to receive.