NOW HIRING
Showroom Associate
The Associate’s main responsibility is to be an assistant to the Store Lead. This position is a multi-functional position from sales to leadership to decision making. This position will report directly to the Store Lead.
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Company Core Values:
Positive and Can-Do Attitude
Passionate and Take Pride in Our Work
Integrity and Honesty
Accountability and Reliability
Superior Customer Service
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Expectations:
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ï‚·Math skills including basic knowledge of algebraic functions is mandatory
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Retail sales/ customer assistance / referrals from friends, family and business partners
o Answer phones
o Assist in choosing correct product for customer needs
o Determine product amounts
o Ring in sales on P.O.S. system
o Set up delivery times
o Teach DIY customer proper installation techniques
o Teach Hot Tub & Swim Spa customer’s general use
o Teach Pool, Hot Tub & Swim Spa customers water chemistry, how to test water and make recommendations
o Follow up phone calls on sales, quotes, and inquires
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Assist Store Lead with coordinating customer deliveriesï‚·
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Sell club memberships for all businesses that showcase in The Showroomï‚·
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Open and close store according to The Showroom standardsï‚·
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Comply with and enforce work rules set forth in the Employee Handbookï‚·
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Demonstrate good interpersonal skills with all types of people and effectively deal with any suggestions or complaints
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Assist in team building, promoting core values and positive morale
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Assist in monthly and quarterly inventoriesï‚·
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Work at State Fair, Home shows and local events as scheduledï‚·
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ï‚·Work at and attend regional trade shows as scheduled
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Monitor pool and spa water depth and clarity, fill and clean water as needed
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Cleanliness and organization of The Showroom facility and grounds
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Keep bathrooms clean and stockedï‚·
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Collect garbage throughout facility and groundsï‚·
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Generate, document and pass leads to sales/designersï‚·
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ï‚·Follow policy for showing clients that arrive for meetings to the conference room